An email I got today from a customer: Ev

An email I got today from a customer: Evan has just left after servicing my furnace. I would just like to take this opportunity to congratulate you on having employees like Evan. Our furnace quit working sometime during the night and we woke up to 50° temperatures in our house. I called and got a hold of Evan at about 5:30 AM. I told him what the problem was and that I really need the furnace fixed ASAP. My father-in-law who has terminal cancer was being transferred from the nursing home to my home for Hospice care today. Evan was here by 6:15A.M.and had the problem diagnosed by 6:30 AM Unfortunately he did not have the part to repair the furnace He left to get the part from Lenox but they could not find the part at their Lenexa parts terminal. They expedited the part from their other terminal, Evan waited for the part and had the furnace up and running by 9 AM Please share with him how much we appreciated his effort.

Why Is My House So DRY?

This time of year we get a lot of calls asking about our whole house humidifiers. This is generally due to our customers feeling dry skin, noticing the woodwork within their homes splitting or experiencing dry stuffy noses. Dry air can cause several problems with your home and your health. The ideal humidity level to maintain is somewhere between 30-50% but we have seen homes without a humidifier drop well below 15% in the cold winter months, which is drier than the Sahara Desert.

A whole house humidifier installs on your furnaces ductwork and will help increase the humidity level in your home whenever the furnace is running and there is a need for added humidity. Also did you know that a home with the proper humidity level will feel warmer than a dry house? Just think about it, in the summer months when it is hot and humid out we say “it’s not the heat its the humidity that will get you” well what they means is a humid climate will feel warmer than a dry one. So when you add a whole house humidifier you will be able to lower your thermostat setting and save on your utility bills. By maintaining the proper humidity level within your home you can help you and your family stay comfortable, remain healthy, lower your utility bills and keep your homes structure in tact.

For more information visit our website at


James Gallet